Frequently Asked Questions

Q: How does my Liberty Fun Pass membership work?

A: Benefits included with your Liberty Fun Pass membership:

  • Instant online and phone access to all your benefits. MEMBERS - Login here first, and then click any of the tabs above for details.
  • Everyday discounts, 365 days a year.
  • Your own personalized Liberty Fun Pass ID Card, and 32-page Benefits Book: Instructions how to use your complete benefits package - We also send this to you by First Class Mail.
  • Personal Attention: Special toll-free number for dedicated customer support (1-877-537-3867), plus online help staff, for membership assistance.
  • Insurance coverage: $55,000 in travel and accident insurance, included at no extra charge. Covers you for as long as you remain a Liberty Fun Pass member. MEMBERS - Log-in to activate.

Q: Can I use the program benefits right away?

A: Yes. Your online application is processed immediately and you will receive a confirmation and "temporary" card in your browser window with your Liberty Fun Pass member number (letters followed by digits) to use until your membership card is sent in the mail. Within minutes, you will also receive an email with additional program information and a link to the picture of your temporary card, so you can use the program benefits right away.

Q: When will I receive my Membership ID card?

A: A membership card and full New Member kit, sent via First Class Mail within two weeks of your enrollment, is also mailed to you, and explains the Liberty Fun Pass program benefits and services. In addition to your immediate welcome e-mail, welcome postcards are also sent upon enrollment, with directions for getting access to your benefits.

Q: When will I receive the free the Liberty Fun Pass online newsletter?

A: The Liberty Fun Pass member newsletter is a special publication sent by e-mail. It contains information on new and existing program benefits plus content of interest for members and their families. You must supply us an email address to receive this valuable additional publication. You may opt out at any time.

Q: How do I find out about my benefits online and any special codes that are required?

A: When you have enrolled in the Liberty Fun Pass you can just select Login and then go to member benefits. If you need to update your e-mail with us so you can get this special message delivered to you, click here to contact our member services department.